Know where your files go before you trust us
See what gets stored, how it’s stored, and how your team stays in control before you upload a single file.
What We Collect
Account Info
Your email, your name, and which subscription you hold. Nothing beyond what you type at signup.
Project Information
File names, when you uploaded them, and project details. We use this to help you organize your work and run the service.
Activity History
A record of what you ran and when. We read it for billing and when you write to support.
Where Your Data Lives
Your data is stored safely in a few secure places:
| What | Where | Protection |
|---|---|---|
| Editorial Uploads (AAF/AVB/EDL/ALE/CSV) | Secure processing + database storage (derived data) | The original upload is processed and then discarded. Derived data is stored with access controls. |
| Binder Documents (PDF/images) | Secure cloud storage | Encrypted at rest and in transit, with policy-based retention and access controls. |
| Reports & Exports | Secure cloud storage | Encrypted, with policy-based retention and scheduled cleanup. |
| Login & Password | Secure authentication system | Managed authentication with strong access controls |
Retention by Data Type
We keep only what we need to run the product. Here’s the plain-language retention summary by data type.
| Data type | Retention | Notes |
|---|---|---|
| Editorial uploads (AAF/AVB/EDL/ALE/CSV) | Up to 90 days in encrypted cloud storage | The original upload is kept so a processed import can be traced back to its source, then removed automatically. The derived results (shots, reports) live in the database. |
| Derived database data | Retained until project/account deletion | Used to power your tracking views, change history, and exports. |
| Binder documents (PDF/images) | Until you delete the document, or up to 90 days in cloud storage | Stored so your team can reference docs later (lined scripts, facing pages, reports). Files are currently covered by the same 90-day storage cleanup as uploads. |
| Exports | Retained until deleted or automatic cleanup | Export files are periodically cleaned up (currently up to 7 days). You can regenerate exports anytime. |
Security (for IT)
Need a quick security posture summary? Here’s the skimmable version. If you need anything in writing for a vendor review, email us.
- Data isolation: projects are access-controlled; users only see what their account is allowed to see.
- Encryption: data is protected in transit and encrypted at rest where stored.
- No AI training: we do not use your content to train AI models.
- Portability: exports let you take your data with you (no lock‑in required).
- Support model: you can reach a human (Will) at hello@developingtank.com.
What We Track (And Don't)
- Product analytics - page views, CTA clicks, outbound/email clicks, signup, login, checkout, trial, and purchase events
- Free tool analytics - tool page views, starts, completions, errors, exports, file type, file size, and the first free tool that led to signup
- Performance monitoring - page and app timing data so we can find slow or broken workflows
- Error reporting - client-side errors, failed API calls, console warnings/errors, app version, current URL, browser details, IP address, referrer, and capped stack traces
- Login security - authentication state, App Check, and security logs needed to keep accounts protected
- Session recordings or heat mapping tools that watch what you click
- Ad pixels or remarketing networks that follow you around
- Tracking cookies that follow you across other websites
- Selling or sharing analytics data with advertisers
How We Protect Your Data
We protect your data with simple, layered security. Think of it like a bank - multiple safeguards keep your money safe.
Encrypted Connection
Your files are sent in a protected tunnel. Like mailing something in a locked box instead of on a postcard.
Data Checking
We check everything you send us before we use it. Bad data gets blocked automatically.
Secure Passwords
Credentials are handled through managed authentication systems, and we use secure token and session controls.
Activity Tracking
We keep a log of everything that happens on the system. If something goes wrong, we can see exactly what occurred.
Always Watching
Our systems are continuously monitored, with automated alerts for unusual activity.
Separated Systems
Your files are processed in their own secure area. Problems in one part don't affect other users' data.
Error Alerts
If something breaks, alerts help us respond quickly.
Your Data Rights
Your data belongs to you. Here’s what you can do with it:
Download Your Data
Export everything - your account, projects, and activity history. It’s yours to keep or use wherever you like.
You can re-download anytime.
Delete Your Account
Want to leave? Deleting your account removes your profile, project memberships, activity history, invitations and upload records from our database.
You have 7 days to change your mind. Files already in cloud storage are removed by our automatic cleanup (uploads within 90 days, reports within a year), and billing records stay with our payment processor as tax law requires. Email us to have files or your sign-in record removed sooner.
Take Your Data With You
Export your data in formats compatible with other tools. You’re not locked in.
Ready to manage your data?Review the full privacy policy →
Or email hello@developingtank.com if you need help.
schedule The 7-Day Grace Period
- Day 1: You request deletion. We will send you a confirmation email.
- Days 2-6: Your account still works. You can cancel anytime if you change your mind.
- Day 7: We send a reminder that deletion is happening soon.
- After day 7: Your account data is deleted from our database and we email you to confirm. Stored files follow the cleanup schedule above.
Why? So you have time to download your data and make sure you really want to delete your account.
What We Don’t Do
Here’s what we promise NOT to do:
Read the Legal Stuff
Want the full legal details? Read our terms of service and privacy policy.
View Terms & Privacy Policy →