How We Handle Your Data
We built this tool as working editors. Here's exactly what happens to your data, where it goes, and what you can do about it.
What We Collect
Account Info
Your email, name, and the subscription you have. This is just the basics you provide when you sign up.
Project Information
File names, when you uploaded them, and project details. We use this to help you organize your work and run the service.
Activity History
A simple record of what you did and when. This helps us track your work for billing and support.
Where Your Data Lives
Your data is stored safely in a few secure places:
| What | Where | Protection |
|---|---|---|
| Editorial Uploads (AAF/AVB/EDL/ALE/CSV) | Secure processing + database storage (derived data) | The original upload is processed and then discarded. Derived data is stored with access controls. |
| Binder Documents (PDF/images) | Secure cloud storage | Encrypted at rest and in transit, with policy-based retention and access controls. |
| Reports & Exports | Secure cloud storage | Encrypted, with policy-based retention and scheduled cleanup. |
| Login & Password | Secure authentication system | Managed authentication with strong access controls |
Retention by Data Type
We keep only what we need to run the product. Here’s the plain-language retention summary by data type.
| Data type | Retention | Notes |
|---|---|---|
| Editorial uploads (AAF/AVB/EDL/ALE/CSV) | Discarded after processing completes | We store the derived results (shots, reports, exports), not the original upload. |
| Derived database data | Retained until project/account deletion | Used to power your tracking views, change history, and exports. |
| Binder documents (PDF/images) | Retained until project/account deletion | Stored so your team can reference docs later (lined scripts, facing pages, reports). |
| Exports | Retained until deleted or automatic cleanup | Export files are periodically cleaned up (currently up to 7 days). You can regenerate exports anytime. |
Security (for IT / procurement)
Need a quick security posture summary? Here’s the skimmable version. If you need anything in writing for a vendor review, email us.
- Data isolation: projects are access-controlled; users only see what their account is allowed to see.
- Encryption: data is protected in transit and encrypted at rest where stored.
- No AI training: we do not use your content to train AI models.
- Portability: exports let you take your data with you (no lock‑in required).
- Support model: you can reach a human (Will) at hello@developingtank.com.
What We Track (And Don't)
- Basic analytics - just page views
- Error tracking - if something breaks, we find out automatically and fix it fast
- Login security - we keep you logged in securely
- Behavior tracking tools that follow you around
- Advertising networks like Google Ads or Facebook ads
- Tracking cookies that follow you across other websites
- Session recordings or heat mapping tools that watch what you click
How We Protect Your Data
We protect your data with simple, layered security. Think of it like a bank - multiple safeguards keep your money safe.
Encrypted Connection
Your files are sent in a protected tunnel. Like mailing something in a locked box instead of on a postcard.
Data Checking
We check everything you send us before we use it. Bad data gets blocked automatically.
Secure Passwords
Credentials are handled through managed authentication systems, and we use secure token and session controls.
Activity Tracking
We keep a log of everything that happens on the system. If something goes wrong, we can see exactly what occurred.
Always Watching
Our systems are continuously monitored, with automated alerts for unusual activity.
Separated Systems
Your files are processed in their own secure area. Problems in one part don't affect other users' data.
Error Alerts
If something breaks, alerts help us respond quickly.
Your Data Rights
Your data belongs to you. Here’s what you can do with it:
Download Your Data
Export everything - your account, projects, and activity history. It’s yours to keep or use wherever you like.
You can re-download anytime.
Delete Your Account
Want to leave? You can delete your entire account and all your data. We’ll remove everything.
You have 7 days to change your mind. After that, it’s gone forever.
Take Your Data With You
Export your data in formats compatible with other tools. You’re not locked in.
Ready to manage your data?Go to your Data & Privacy settings →
Or email hello@developingtank.com if you need help.
🕐 The 7-Day Grace Period
- Day 1: You request deletion. We will send you a confirmation email.
- Days 2-6: Your account still works. You can cancel anytime if you change your mind.
- Day 7: We send a reminder that deletion is happening soon.
- Day 8: Your account is deleted forever.
Why? So you have time to download your data and make sure you really want to delete everything.
What We Don't Do
Here’s what we promise NOT to do:
Questions?
Email us at hello@developingtank.com if you have questions about privacy or data.
Read the Legal Stuff
Want the full legal details? Read our terms of service and privacy policy.
View Terms & Privacy Policy →Download or Delete
Log in to download your data, delete your account, or change your settings.
Go to Your Settings →